FAQs
Answers You Need
How long does your repair service take?
"At HP Remote Eyes, we pride ourselves on delivering not just repairs but a swift restoration of your photography gear. Our commitment to efficiency ensures that your camera is in and out of our expert hands, with the typical turnaround time ranging from a mere 5 to 7 business days. Rest assured, we understand the urgency of capturing life's moments, and we strive to reunite you with your fully operational camera at the earliest possible moment."
Where do you source replacement parts?
"At HP Remote Eyes, precision in every repair is our promise. We source replacement parts exclusively from a curated network of trusted suppliers and manufacturers, ensuring the authenticity and quality of every component. Our commitment to using genuine parts not only guarantees the longevity of your camera but also reflects our dedication to upholding the integrity of your photographic equipment. Your camera deserves nothing less than the best, and we go the extra mile to deliver just that."
Which payment methods do you accept?
"At HP Remote Eyes, we've opted for a uniquely simple approach to transactions – we exclusively accept the timeless elegance of cash payments. This decision is rooted in our commitment to providing a straightforward, transparent experience. By embracing the tangible nature of cash, we aim to bring a touch of tradition to our modern repair services. Rest assured, your trust in us is met with the reliability of currency, ensuring a seamless and personal transaction experience for every camera restoration."